Crystal Fires is no longer operating. Spare Parts Direct is the new home for expert servicing and Crystal Fires spare parts.
Servicing & spare parts you can trust.
Expert gas fire servicing, maintenance and genuine spare parts, backed by over 40 years of British engineering knowledge.
Maintenance & Servicing
Our Gas Safe registered engineers provide comprehensive safety checks and maintenance, serving homes across the North West.
Email Us
Send us your details using the address below. Include your fire's make and model if you have it.
We'll Get Back to You
We'll confirm availability and arrange a convenient date and time for your service visit.
Engineer Visit
A Gas Safe registered engineer will attend your home to carry out a full service and safety check.
Before & after
A full service keeps your fire running safely, reliably, and looking its best.
When emailing, please include:
- ✓ Your fire's make and model (check the rating plate or manual)
- ✓ Your postcode and full address
- ✓ A brief description of any issues (or just "annual service")
- ✓ Your preferred dates and a contact number
Spare Parts
Browse the live parts catalogue
Browse spare parts online and order what you need in just a few clicks.